Refund policy

Returning an Item
   

Timeframe for Returns
7 calendar days from the delivery date for exchanges or refunds.
   

Condition of Returned Items
Items must be in new condition with no wear or damage.
Original packaging must be intact. Item/s may not be installed or test fitted.
   

Exceptions to the Return Policy
Some items like custom orders may not be eligible for returns.
Refer to the item's description for specific return policies.
 

Incorrectly Shipped Items
Contact Customer Support for items shipped in error. Eligible for store credit or original payment method refund.
   

Stolen Items Responsibility
Once an item has been marked as "Delivered" by the carrier and the tracking information confirms its delivery to the specified address, our responsibility for the item ends. We are not responsible for items that may be stolen or go missing after delivery.
   

Restocking Fee
35% fee for non-damaged items not being exchanged.
   

Contacting Us
Initiate returns within 7 days by contacting us through email at Hotspotfab@aol.com or Monday – Friday 9am-5pm (562) 404-0880 PST
   

Shipping Costs
You cover shipping costs unless it's our fault.
Shipping costs aren't refundable.
   

Refunds
Approved refunds processed to the original payment method.
   

Late or Missing Refunds
Check bank, contact credit card company, or bank.
Contact us for further assistance.
   

Sale Items
Only regular-priced items eligible for refunds; sale items aren't refundable.
   

Exchanges
Available for defective or damaged items. Email us to initiate.
 

Shipping Address for Returns
Ship returns to: 14504 Carmenita Rd Unit B Norwalk, California, US 90650.
 

Shipping of Returned Items
You're responsible for return shipping costs.
Consider tracking or insurance for items over $75.

For inquiries or assistance, contact us. Your satisfaction is our priority.